Privacy Policy

Who we are

This is the website of Arcas Computing Ltd. At Arcas we are committed to respecting and protecting your privacy. This privacy policy details what information we collect about you when using this website and how we use this information. 

Types of data we collect

We collect information provided by you in order to communicate with you and/or to provide a service requested by you or your organisation.

Personal details (such as your name, contact detail and email address) which you provide when submitting an enquiry via our website are recorded for a period of 2 years and are used only to contact you in relation to a request for services. We only collect details which are required in order to deliver a service or to provide you with a details about a service which we can provide.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Our website take an explicit consent approach meaning that we block all cookies until you have consented to them being set - this includes third-party cookies.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Source

Name

Purpose

Expiry

Google Analytics

_ga

Used to distinguish users by our analytics provider Google Analytics so that we can see how people are using our site

2 years

Google Analytics _gid Used to distinguish users by our analytics provider Google Analytics so that we can see how people are using our site 24 hours
Google Analytics _gat_UA-1651006-2 This cookie is used to limit the collection of data on high traffic sites.  10 mins
Cloudflare __cfduid Used to distinguish users on a shared IP address by our CDN provider Cloudflare which we use to ensure our site is quick to load 24 hours
Our Website cookieconsent_status Used to remember your cookie storage preferences 24 hours

There will also be a cookie with a unique name (a string around 32 characters long) with a similarly unique value - this is a cookie set by the CMS our site runs on in order to allow it to track your progress through the site and is helpful to allow the site to be able to remember any settings or requests you have made.

cookieYou can block cookies by clicking on the Decline button on our site's cookie notification bar. This appears at the foot of each page either as a full bar or as an icon (like the one to the right!) which can be clicked on to choose your preference.

You can also activate the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Mailing Lists

Mailchimp imageAny customers with which we have an existing and ongoing relationship may be added to our mailing list and we will use your preferred method of communication to let you know about any offers, services and information we feel would be of interest to you or your organisation. You can unsubscribe at any time by clicking on the unsubscribe link provided in any of our emails. Alternatively you can email us at [email protected]

We will not add you to our mailing list simply because you have enquired about our services.

Google Analytics

Like most websites, this site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Google Analytics makes use of cookies, details of which can be found here. Disabling cookies on your internet browser will stop Google Analyltics from tracking any part of your visit to pages within this website.

Read more about this policy's section on cookies

Storage of your information

The security of your personal information is important to us and we endeavour to keep your personal details safe at all times. We use SSL to encrypt any personal information transmitted to us via email or through this website and employ best practise methods to keep this information safe.

Whilst we strive to keep this infomartion safe please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

Use of your information

We collect information about you in order to communicate with you and provide a service requested by you or your organisation.

We will only contact you if specifically requested to do so by you or your organisation.

We will only pass on your details to third parties if specifically requested to and usually in relation to the provision of a requested service - for example passing you on to SEO specialists or graphic designers.

Links to external sites

Our website may contain links to other websites run by other organisations. This privacy policy relates to this website only and we encourage you to read the privacy policy on any of the sites you visit. We cannot be held responsible for the practices and privacy policies of other sites even if you access them from our website.

Access to personal information

You may request to have access to the personal information we hold on you at any time and can do so by putting the request in writing to Arcas Computing, 46 Balcarres Street, Edinburgh, EH10 5QT. We may issue a small charge for this.

You may ask for us to amend or delete this information at any time by contacting us at the same address or alternatively email us at [email protected]

Disclosure of information to third parties

We never sell or pass your information on to evil supervillians, social networks seeking world domination or any other third parties, either for marketing or any other purpose.

We may pass on your details to a third party but ONLY when specifically requested by you. For example this may occur if you or your organisation have requested a service from a third party via Arcas, such as print design or SEO work.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last updated on 25th May 2018.

Arcas Web Design | 46 Balcarres St. | Edinburgh | EH10 5QT  / t: 0131 620 8110  /  e: [email protected] / Privacy Policy /  

Arcas Web Design
46 Balcarres St.
Edinburgh
EH10 5QT